China plastic card produces plastic cards,membership cards,gift cards,custom plastic cards since 2008. Welcome to inquiry via email sales@hyd-inc.com.

Service Center

 

FAQ

1. What’s the MOQ?

Even we are manufacturer, in order to support more clients and look forward long term cooperation, small quantity can be accepted. Our MOQ is 100pcs, more quantity, more discount!

 

2. Can you produce customized shape cards / irregular cards?

Yes, any shape of card you want, we can produce it.

 

3. Can I get a sample first?

Yes. We can provide free samples that we produced before for you checking the effect. We can send samples by China Post for free, it will cost 15-26 days to receive it. If you are urgent, you can pay the Express charge, then we’ll send the samples to you by Express.

 

4. How long the production time is?

100pcs-10,000pcs  8-10 working days

10,000pcs-30,000pcs 10-12 working days

30,000pcs-50,000pcs 12-15 working days

For urgent order, you can pay the emergency fee $85 and the production time can be within 7 days.

 

5. What shipping method you support? How long will it cost?

We support Express shipping and sea shipping. We are VIP clients of different logistics company and have low cheap shipping cost, we’ll suggest you the most economic shipping way according to your situation.

Express shipping will cost 2-6 days, sea shipping will cost 20-30 days.

 

6. How can I track my package? Will I get a tracking number?

We’ll provide the tracking number after we sent the goods, then you can track it on the Express website.

 

7. How can I make the order?

1. Contact the sales manager and confirm all your requirements and details with the sales manager.

2. Make payment after order confirmed. Order will be arranged as soon as the payment received.

3. Waiting for your cards. We’ll update the cards production, card shipping information to you, you’ll receive it soon!

 

8. Is there any warranty?

Yes. We guarantee the quality of the card, any our reason to cause poor quality or not meet your requirements, we promised to redo it for free.

Remark:

1. According to Chinese law, for every after sale service, we will do 100% guarantee, but for the shipping cost, it should be afforded by clients. We’ll afford all the cost of the re-production.

2. All the redo order, clients shouldn’t change the requirements, we’ll produce the same following proof sheet.